Follow the steps below for any work-related injury or illness if you must book-off due to a work-related illness or injury - which can include trauma from a work-related incident. If you are simply reporting an injury which requires medical assistance, follow the same steps and disregard booking-off/on and modified duties.
1) Complete and submit either the Work Related Injury/Illness eReport
or the ACF32-8 Flight Attendant Injury/Accident Report
, if you have not already done so.
2) Call Crew Scheduling to book off as "Injury on Duty."
3) Obtain medical attention
as soon as possible to file your Workplace Safety and Insurance Board (WSIB) claim. If your doctor is unavailable, visit a clinic.
4) Advise the doctor that this is an "Injury on Duty."
- a) The doctor will complete the WSIB Form 8
Health Professional's Report and submit it to WSIB to file your claim.
- b) The doctor will provide you with Page 2 of Form 8
, which you must scan and e-mail, or fax, to your IFS Return to Work Manager (Ifs.Wellness@aircanada.ca 905-676-4543).
5) Your doctor, or specialist, must complete a Functional Abilities Form (FAF)
and submit it to WSIB.
- a) The FAF should be completed at each follow-up appointment, as your limitations change during your rehabilitation.
6) Your IFS Crew Productivity Manager's office will e-mail your Air Canada account
within 24-hours of receiving your report. They will offer you modified duties within your limitations.
- a) **PLEASE NOTE** You must accept the offer otherwise your WSIB claim may be denied. If you are concerned regarding the proposed modified duties contact your CUPE Workers Compensation Committee representative
- b) Respond immediately to the request, in writing, that you are "willing to accept the offer of modified duties within the limitations set out in Form 8 and the Functional Abilities Form."
- c) Retain a copy of all correspondence with the IFS Crew Productivity Manager's office.
7) Complete the WSIB Form 6
Worker's Report of Injury/Disease (https://eservices.wsib.on.ca/portal/server.pt/community/eform_6/209
); otherwise, WSIB will contact you for additional information.
8) If you believe your absence will be for more than 7 days, apply to the Wage Indemnity Plan (WIP)
. This is in addition to your WSIB claim. WIP protects your wages in the event that your WSIB claim is denied.
- a) We recommend providing the WIP forms to your doctor during your initial appointment, to avoid additional visits.
- b) For more information regarding WIP contact your WIP Committee representative (email@example.com
1-877-411-3552 ext. 258).
9) Once you are cleared by your doctor to return to regular duties, contact the Air Canada Occupational Health Services
- a) Advise them that you sustained a "Lost Time Injury on Duty" and that you are cleared to return to work by your doctor.
- b) Once you are cleared by the Occupational Health Services, call Crew Scheduling to book back on.
10) If you were absent for more than 7 days, and were cleared by the Occupational Health Services, you must contact Planning
to advise them that you are on "Active Status" and to be re-instated onto the regular payroll. You do not have to contact them if you were booked off for less than 7 days.We know this can be confusing. We are available to you if you need any clarification or assistance during the process.
Remember to keep a copy of all documents and correspondence.